Purpose of integration
PixelSync is an advertising operations agency. With a client’s explicit authorization, our tools may connect to supported advertising platforms to consolidate campaign reporting, monitor delivery, analyze performance, prepare recommendations and, where separately authorized, assist with campaign management.
For TikTok, platform capabilities are used only to support the client account that granted access. We do not present ourselves as TikTok, and TikTok independently controls API availability, permissions and policy enforcement.
Data we use
Depending on the permissions approved by the client and the platform, data may include advertising account identifiers, campaign and ad-group structure, ad and creative metadata, delivery status, spend, impressions, clicks, conversion events and aggregated performance metrics.
We request only permissions needed for the agreed service. We do not use authorized platform data to build consumer profiles unrelated to the client’s campaigns, and we do not sell platform data.
Authorization and client control
A client or its authorized administrator initiates the connection through the relevant platform’s authorization flow. The platform shows the requested permissions before access is granted. A client can decline a permission, disconnect an integration through the platform where available, or ask PixelSync to stop processing and delete eligible connected data.
Security and access
Access credentials and tokens are handled server-side and are not exposed in public client code. We apply role-based access, limited staff permissions, secure transport and reasonable monitoring. Clients must protect their own platform credentials and should not send passwords to PixelSync.
Retention and deletion
Connected platform data is retained only for the time needed to provide the service, maintain required business records, resolve security issues or meet legal obligations. When access is revoked or a valid deletion request is completed, eligible connected data is deleted or de-identified unless retention is required by law. Requests can be sent to privacy@pixelsync.online.
Questions
For questions about a platform connection, authorization or deletion request, contact PIXEL SYNC (HK) LIMITED at privacy@pixelsync.online. See our Privacy Policy for broader information about personal data.